Vendor Community Guidelines
Welcome to the Caribbean Wedding Directory! Our platform is dedicated to connecting engaged couples with exceptional vendors who can make their wedding dreams come true. To ensure a positive and professional experience for all members of our community, we ask all vendors to adhere to the following Community Guidelines.
1. Professionalism and Integrity
- Accurate Representation: All information, including pricing, services, and availability, must be truthful and up-to-date.
- Quality of Service: Deliver services as promised and maintain high standards of quality and professionalism.
- Timely Communication: Respond promptly to client inquiries and communicate clearly regarding bookings, changes, and cancellations.
2. Content Guidelines
- Authentic Content: Use original images and content. Do not use misleading or copyrighted material without proper authorization.
- Respectful Language: Ensure all communications, including descriptions and messages to clients, are professional and courteous.
- No Spam: Avoid posting repetitive or irrelevant content. All listings should provide valuable information to potential clients.
3. Honesty in Reviews and Feedback
- Avoid Manipulation: Do not post fake reviews or incentivize others to leave misleading feedback.
- Respect Client Opinions: While responding to reviews, maintain a polite and professional tone, even in the face of criticism.
4. Compliance with Laws and Regulations
- Legal Requirements: Ensure all business operations comply with local and international laws, including licensing, permits, and insurance requirements.
- Health and Safety: Adhere to applicable health and safety guidelines, particularly for events involving food, equipment, or public gatherings.
5. Respect and Inclusivity
- Non-Discrimination: Provide services to all clients regardless of race, gender, sexual orientation, religion, or nationality.
- Cultural Sensitivity: Be mindful and respectful of cultural practices and traditions in the Caribbean and among diverse clients.
6. Transparency in Pricing and Contracts
- Clear Contracts: Provide written agreements outlining all services, fees, and terms of service.
- Fair Practices: Avoid hidden fees and provide clear information about deposits, cancellations, and refunds.
7. Adherence to Platform Policies
- Stay Updated: Regularly review and comply with the Caribbean Wedding Directory’s policies, including any updates or changes.
- Cooperate with Moderation: If contacted by our team regarding content or conduct, respond in a timely and cooperative manner.
8. Consequences of Policy Violations
- Warnings and Suspensions: Minor violations may result in warnings, while repeated or severe breaches could lead to suspension or removal from the platform.
- Legal Action: In cases involving fraud or illegal activities, Caribbean Wedding Directory reserves the right to take appropriate legal action.
By joining the Caribbean Wedding Directory, you agree to uphold these guidelines and contribute to a thriving, professional, and welcoming community. Thank you for being a valued part of our network!